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Our Team


CustomLinc is a team of tourism professionals, designing systems to tackle the unique problems that the tourism industry faces since 2000. Our front-line staff all come from a background in tourism operations, allowing us to understand your issues quickly and advise on the best solutions to move your business forward.

Being a privately owned Australian company, we have local knowledge of the operations of Australia and New Zealand. Originally specialising in ticketing, reservation systems and Passenger Logistics, our systems have continually improved and now cater for many different markets including day tours, multi-day itineraries, express point-to-point services, attractions and vehicle ferry operations.

We know your business is unique and we love doing the things that make a difference for you and your customers. Whether that be through analysing and consulting on best practices, or working with you to customise the system to suit your unique requirements, this is what we love doing.

Contact us today to discuss how our products and our team can benefit you.

Channel integration with Viator, Red Balloon, Adrenalin, Aoliday, V3, Whytewaters, iRes and others.

Management Team

Chris Phillips
Darrell Campbell
Managing Director
Bevan Falloon
Business Development Manager
Allistar Melville
Professional Services Manager
Karen Head
Customer Service Manager

Customer Service Team

Huw Krix
Technical Support
Jamie Stone
Customer Service
Kate Gotowski
Customer Service
Katy Barnes
Customer Service
Kirsten Thompson
Customer Service
Tamara Johnson
Customer Service
Tim Searle
Customer Service


Darrell Campbell
Managing Director
David Masters
Non Executive Director