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Our Team


CustomLinc is a team of tourism professionals, designing systems to tackle the unique problems that the tourism industry faces since 2000. Our front-line staff all come from a background in tourism operations, allowing us to understand your issues quickly and advise on the best solutions to move your business forward.

Being a privately owned Australian company, we have local knowledge of the operations of Australia and New Zealand. Originally specialising in ticketing, reservation systems and Passenger Logistics, our systems have continually improved and now cater for many different markets including day tours, multi-day itineraries, express point-to-point services, attractions and vehicle ferry operations.

We know your business is unique and we love doing the things that make a difference for you and your customers. Whether that be through analysing and consulting on best practices, or working with you to customise the system to suit your unique requirements, this is what we love doing.

Contact us today to discuss how our products and our team can benefit you.

Design your customer experience.

Management Team

Chris Phillips
Darrell Campbell
Managing Director
Allistar Melville
Professional Services Manager
Karen Head
Customer Service Manager
Sam Stokell
Tech Support Manager

Customer Service Team

Jamie Stone
Customer Service
Claire Robinson
Customer Service
Kate Gotowski
Customer Service
Katy Barnes
Customer Service
Tamara Johnson
Customer Service
Tim Searle
Customer Service

Professional Services Team

Ara Melkonian
Ben Ng
Senior Developer
Darrell Duniam
Ellen Wu
Senior Developer
Huw Krix
Technical Support
James Ryan
Jordan Finch
Senior Developer
Kalel Johnston
Web Designer
Lorcan Bolster
Senior Developer
Mark Baines
Implementation Support
Peter Haigh
Senior Developer


Darrell Campbell
Managing Director
David Masters
Non Executive Director