Ticketing

High volume ticketing operations need fast, reliable and fully integrated POS systems.

With Windows based touchscreens, integrated EFTPOS and operational information at your fingertips, the CustomLinc solution can eliminate queues and enhance the customer experience.

Add on-line sales, and Kiosk vending to increase throughput even further.

Access Control

Access control to validate tickets, ensuring that customers are maximising their ticket entitlements without exploiting it. Tying in with the ticketing, options include single-use tickets, multi-use, time-based or annual passes.

Ticket validation options include barcode scanning, tablet devices or via Axess products and services that CustomLinc is a licensed reseller for in Australia and New Zealand.

Seating Plans

Deck Plans

Food

One platform across all your operations, from bookings, to ticketing and through to your retail and food outlets. Using touchscreen colour-coded categories or barcoding of items, staff can quickly process sales of multiple food items, with payment options including adding to a tab, payments into the inbuilt point of sale and integrated EFTPOS pinpads.

Behind the easy to use sales screen is a comprehensive stock control system, tracking current stock on hand, reorder points and transaction history.

Merchandise

Let customers remember their experience with a souvenir through the Merchandise module. Used by clients in shop-fronts and on vessels, quickly sell items via touchscreen categories or barcodes as a standalone sale or by adding onto a tour booking. Payment options include integrated EFTPOS (tap and go) or adding onto room/bar tabs, and with all payments going through one system, cash reconciliations are simple.

Behind the high-speed, intuitive sales screen there is comprehensive stock control management, tracking quantities sold, profit margins, current stock-on-hand levels, strategic stock levels and supplier ordering system.

Logistics

Logistics in resort operations is about managing the movement of people as quickly and efficiently as possible Information must be delivered where it is needed to spread the load around the facility and allow quests to avoid queues.

This allows them to make the most of their experience and then come back for more.

Sightseeing

Express

Charter

Accommodation

Add value to customers by packaging accommodation with tours, either as an add-on to your tour, or package to create multi-day accommodation, transfers and excursions within the one booking.

This booking information is used to automatically produce travel documentation, pick-up schedules, itineraries, drivers manifests, accommodation rooming lists and activities along the way.

Rostering

Optimise your resources with the CustomLinc rostering module. Allocate rooms and venues to scheduled products, allocate guides to products and create rules on each product to ensure that only guides with the correct experience/qualifications are allocated.

With features including visual overview of resources allocated, drag-and-drop to quickly reallocate the maximise resource efficiency and clash detection to prevent double-booking staff or resources, the rostering module complements the product scheduling and availability in one, complete solution.