Ticketing

Multiple ticketing interfaces including Call Centre, Front Office touch screens for high volume ticketing, offline tablets, public booking pages and frequent traveller portals.

Access Control

CustomLinc is a licensed reseller for Axess products and services in Australia and New Zealand.

These ruggedised devices are suitable for extreme weather environments including water, rain, snow and high humidity.

Seating Plans

Maximise yield and your customers' experience with seating plans for each of your services.

Allocate each passenger to an assigned seat based on the vehicle/s travelling on either automatically or via the drag-and-drop visual layouts.

Seats are resold based on passengers departing the service and seat allocations applied via multiple rules available.

Deck Plans

Food

Merchandise

Merchandising not only enhances the customer experience but integrates with the Frequent traveller card they used to board the service.

It also cuts operating costs by reducing the number of systems used in the organisation and allows Ticket Sales to be reconciled with Merchandise Sales at the end of the day.

Use tap and go payment technology, bar-coding, room charge and bar tabs and purchase orders for third party suppliers such as instructors or photographers.

Logistics

Advanced passenger logistics allow customers to book from their original to their destination on multiple services with a single booking.

We calculate availability throughout the journey and offer the option for allocated seating if required.

Sightseeing

Easily check availability in real-time. Our Sightseeing module shows all tours, tour dates and bookings to date including seating and room availability.

A call centre or booking desk can perform the complete booking process including credit card processing and confirmation emails to passengers and agents.

Multiple geographic sites can take bookings and synchronise with a centralised database.

Express

If your Ferry Service includes multiple stops then we can manage the timetables and numbers on board as passengers embark and disembark the vessel.

Use tablets with Barcode scanners or RFID readers to sell tickets and board pax. These tablets operate with their own local database synchronising with the primary server on a regular basis.

Charter

Accommodation

This module allows our clients to add value and sell more by packaging accommodation with tours. In fact, tours can be packaged to include any optional excursions during an overnight tour.

This booking information is used to automatically produce travel documentation, pick-up schedules, itineraries, drivers manifests, accommodation rooming lists and activities along the way.

Rostering

Rostering is all about the optimisation of vehicle and crew movements to minimise costs. For one of our clients we saved 70 hours a day in under-utilised crew hours.

The bottom line; better resource allocation means less wastage with subcontracting and staff overlaps.